Legal
terms & conditions
Effective Date: [01/07/2026]
These Terms & Conditions govern the use of the AI Vendi AU website, AI-powered vending machines, products, and services.
By accessing our website, using our machines, or purchasing products from AI Vendi AU, you agree to be bound by these Terms.
1. About AI Vendi AU
AI Vendi AU provides AI powered personalised product vending solutions throughout the Australia.
Products may include:
• Personalised mobile phone cases
• Personalised jigsaw puzzles
• Promotional merchandise
• Custom printed products
• Future AI powered personalised products
Contact:
Email: info@aivendiau.com.au
Website: aivendiau.com.au
2. Website Use
You agree to:
• Use the website lawfully.
• Provide accurate information.
• Not interfere with website security.
• Not attempt unauthorised access.
• Not upload malicious software or harmful content.
AI Vendi AU reserves the right to suspend or terminate access for misuse.
3. Orders & Purchases
Products are manufactured based on customer selected content.
Customers are responsible for reviewing:
• Images
• Text
• Layouts
• Designs
• Product selection
before confirming payment.
Once production begins, orders cannot normally be amended or cancelled.
4. Personalised Products
AI Vendi AU produces personalized products based on customer instructions.
Products may include:
Mobile Phone Cases
• MagSafe Cases
• Standard Cases
• Custom Printed Cases
Personalised Jigsaw Puzzles
• Photo Puzzles
• Custom Design Puzzles
• Promotional Puzzles
All products are manufactured on demand.
5. Customer Content
Customers are solely responsible for all uploaded content including:
• Photographs
• Logos
• Artwork
• Graphics
• AI generated images
• Text
• Brand assets
Customers confirm they own or have permission to use uploaded content.
AI Vendi AU accepts no responsibility for copyright infringement resulting from customer supplied material.
6. Prohibited Content
AI Vendi AU reserves the right to reject content containing:
• Copyright infringement
• Trademark infringement
• Hate speech
• Illegal material
• Defamation
• Harassment
• Adult content
• Obscene material
• Violent imagery
• Extremist content
• Discriminatory content
Orders may be refused without notice.
7. Product Quality & Appearance
While every effort is made to match digital previews:
Final products may vary due to:
• Screen calibration differences
• Printing processes
• Material characteristics
• Production tolerances
Minor variations shall not constitute defects.
8. Pricing & Payment
All prices are displayed in Pounds Sterling (£).
Accepted payment methods may include:
• Contactless cards
• Mobile payments
• Digital wallets
AI Vendi AU reserves the right to change pricing at any time.
9. Refunds & Returns
As products are personalised and made to customer specifications, cancellation rights may not apply once production begins.
Refunds or replacements may be offered where:
• A manufacturing defect exists.
• The incorrect product is supplied.
• The product is damaged during production.
• A machine malfunction affects the order.
Customers should notify AI Vendi AU within 14 days of purchase.
Proof of purchase may be required.
10. Machine Availability
AI Vendi AU does not guarantee uninterrupted machine availability.
Temporary interruptions may occur due to:
• Maintenance
• Technical faults
• Connectivity issues
• Software updates
• Circumstances beyond our control
11. Intellectual Property
All website content, software, branding, machine designs, logos, graphics, text, and materials remain the property of AI Vendi AU Limited unless otherwise stated.
No rights are granted without written permission.
12. Limitation of Liability
To the fullest extent permitted by law, AI Vendi AU shall not be liable for:
• Customer design errors
• Incorrect uploads
• Misspellings entered by customers
• Low quality customer images
• Loss of profits
• Business interruption
• Indirect or consequential losses
Nothing excludes liability that cannot legally be excluded under Australia law.
13. Partner Locations
AI Vendi AU machines may operate within third party venues.
Venue owners are not responsible for products purchased from AI Vendi AU machines unless otherwise agreed.
All product related enquiries should be directed to AI Vendi AU.
14. Commercial Partnerships
Commercial agreements involving:
• Shopping centres
• Football clubs
• Airports
• Retail stores
• Universities
• Event venues
shall be governed by separate written agreements where applicable.
15. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws applicable within England, Wales, and Scotland.
Consumers retain all statutory rights available under applicable Australia consumer protection legislation including:
• Consumer Rights Act 2015
• Consumer Protection from Unfair Trading Regulations
• Data Protection Act 2018
• Australia GDPR
Any disputes shall be subject to the jurisdiction of the courts of England & Wales or Scotland as applicable.
16. Contact Information
AI Vendi AU
Email: info@aivendiau.com.au
Website: aivendiau.com.au
privacy policy
AI Vendi AU Privacy Policy
Effective Date: [01/07/2026]
AI Vendi AU respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, process, store, and protect personal information when you use our website, submit enquiries, or purchase products through our AI powered vending machines.
Information We Collect
We may collect:
• Name
• Email address
• Telephone number
• Company name
• Venue information
• Contact form submissions
• Website usage information
• Transaction information
• Uploaded images and content used for personalised products
Product Images & Uploaded Content
When using our phone case or jigsaw puzzle vending machines, customers may upload photographs, graphics, logos, text, or artwork.
Uploaded content is used solely for the purpose of producing the selected personalised product.
Unless explicit consent is obtained, uploaded content will not be used for marketing purposes.
How We Use Information
We may use personal information to:
• Process enquiries
• Manage partnerships
• Provide customer support
• Improve products and services
• Process transactions
• Comply with legal obligations
Data Security
AI Vendi AU uses reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, or disclosure.
Data Retention
Personal data is retained only for as long as necessary to fulfil business, legal, or regulatory requirements.
Your Rights
Under Australia GDPR and the Data Protection Act 2018 you have rights including:
• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)
Contact Information
Email: info@aivendiau.com.au
Cookie policy
AI Vendi AU Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device when visiting a website.
Why We Use Cookies?
Cookies help us:
• Improve website performance
• Understand visitor behaviour
• Enhance user experience
• Maintain website functionality
Types Of Cookies Used
Essential Cookies
Required for website operation.
Analytics Cookies
Help us understand how visitors use our website.
Functional Cookies
Remember user preferences and settings.
Marketing Cookies
Used to improve advertising effectiveness where applicable.
Managing Cookies
Users may manage or disable cookies through browser settings.
Disabling certain cookies may affect website functionality.
Acceptable content policy
Customer Content Rules
AI Vendi AU allows customers to create personalised products using their own content.
Customers are solely responsible for content uploaded, generated, edited, or submitted.
Permitted Content
• Personal photographs
• Original artwork
• Custom text
• Licensed images
• AI-generated artwork
• Business logos where permission exists
Prohibited Content
The following content is prohibited:
• Copyright infringement
• Trademark infringement
• Hate speech
• Harassment
• Defamation
• Illegal material
• Adult content
• Obscene content
• Violent imagery
• Terrorist content
• Extremist content
• Fraudulent material
Right To Refuse Orders
AI Vendi AU reserves the right to refuse, cancel, remove, or decline production of any design at its sole discretion.
Intellectual Property Responsibility
Customers warrant they possess all necessary rights and permissions to use uploaded content.
AI Vendi AU accepts no responsibility for customer-supplied content.
PARTNER PROGRAMME TERMS
AI Vendi AU Partner Programme
Introduction
AI Vendi AU partners with shopping centres, football clubs, airports, retail stores, universities, entertainment venues, and commercial property operators.
Submission of an enquiry does not create a partnership agreement.
Site Assessments
Machine installations remain subject to:
• Site suitability
• Power availability
• Commercial approval
• Footfall analysis
• Space requirements
Machine Branding
AI Vendi AU machines may be customised through:
• Venue branding
• Shopping centre branding
• Football club branding
• Corporate branding
• Event branding
• Sponsor branding
Partners are responsible for ensuring they possess all necessary intellectual property rights for branding supplied.
Revenue Opportunities
Commercial arrangements may include:
• Revenue sharing
• Fixed rental agreements
• Sponsorship agreements
• Promotional activations
Specific commercial terms will be contained within separate written agreements.
Marketing Materials
Machine designs, visual concepts, mock-ups, presentations, renderings, and proposals remain the intellectual property of AI Vendi AU Limited unless otherwise agreed in writing.
Confidentiality
Information exchanged during discussions should remain confidential unless publicly available.
disclaimer
Website Disclaimer
The information contained on this website is provided for general information purposes only.
Whilst AI Vendi AU aims to keep information accurate and up to date, no warranty or representation is given regarding:
• Accuracy
• Completeness
• Reliability
• Availability
• Suitability
Product Images & Mock-Ups
Images shown throughout the website may include:
• Concept renders
• Promotional graphics
• Mock-ups
• Visual examples
• Proposed machine branding
Actual installations may differ.
No Professional Advice
Nothing on this website constitutes legal, financial, investment, or professional advice.
Users should obtain independent professional advice where required.
Limitation Of Liability
To the fullest extent permitted by law, AI Vendi AU Limited shall not be liable for any loss or damage arising from use of this website or reliance on information contained within it.